Choosing your lender

Debt

Learn where it’s safe to borrow money from, the risks of borrowing from the wrong people and how to choose a lender that treats you fairly.

Transcript

Okay, so you’ve decided to borrow money. It’s important to look closely at the lender you choose. People borrow from lots of different sources – friends and family, their own bank as a loan or overdraft, a separate loan provider, even supermarkets offer loans. You can also have debt with credit cards or store cards or with pawnbrokers.

A word on borrowing from friends and family known as informal lending. Borrowing off your mum or sibling might well be the most simple and cost-effective option for you. But you must consider the fallout if you don’t repay. Relationships can get very strained when money is involved. Borrowing from friends and family is one thing, but you need to be very, very careful. If you are approached or introduced to someone you don’t know personally who offers to lend you money informally, this is illegal and sadly is on the rise.

Often these interactions start off in a friendly way, but then can take a turn for the worse. If you borrow money like this, you have very few protections available to you and often intimidation or violence are used when dealing with difficulties making repayments. Also, be aware that doorstep lending is only legal if you’ve requested the visit. When someone knocks on your door offering loans you haven’t asked for, this is illegal. If someone who has lent you money, threatens you or is violent, contact the police straight away. If you think you’ve borrowed money illegally from a loan shark, there are organisations to help. There are, however, options that are legal, safe and where affordability is taken seriously.

All legitimate money lending in the UK is regulated by the Financial Conduct Authority, the FCA. This means that the lenders have agreed to behave by a certain set of legal standards. The FCA makes sure that lenders follow the rules and treat people fairly. You can borrow money in a variety of forms – overdrafts, buy now, pay later schemes, credit cards, personal loans from a bank, building societies or credit unions. If your credit record is poor or patchy, you might consider using Community Development Finance Institutions or CDFIs, also known as community or responsible lenders. With this option, your personal circumstances and affordability are taken into account.

CDFIs offer more flexible, fairer and cheaper credit than high interest or illegal lenders and pawnbrokers. On average, CDFIs make short-term loans of around £400 to £500 and customers can save about £200, compared with borrowing from alternatives. CDFIs can also offer additional support to help you manage your personal finances. They want to support your financial wellbeing. So when considering who to borrow from, take your time, do your research and always read the small print. The government has a list of accredited CDFIs at gov.uk. You can use online tools to search for a local CDFI that is a member of Responsible Finance.

All Adult Learning Modules

Budgeting

Module 1

5 videos

14 minutes

In this module, you’ll explore how budgeting can help you plan ahead and manage the impact of rising costs.

Woman sitting on a sofa in a bright living room, reading a letter and holding an envelope, with a coffee cup on the table nearby.

Earnings

Module 2

7 videos

16 minutes

In this module, you’ll learn how to understand your pay, spot any issues early and explore the different ways you can increase your income.

Smiling café worker in a striped apron holds a wooden board of sandwiches beside a counter, with customers chatting and coffee and pastries in the background.

Freelance

Module 3

8 videos

29 minutes

In this module, you’ll learn what freelancing involves, from getting paid to managing tax, expenses and day-to-day responsibilities.

Woman wearing glasses works on a laptop at a café table, with a red coffee cup beside her and greenery and large windows in the background.

Pensions

Module 4

9 videos

24 minutes

In this module, you’ll explore how pensions work, from the State Pension to workplace and personal pensions, so you can plan ahead.

Debt

Module 5

7 videos

19 minutes

In this module, you’ll learn how borrowing works, how to manage debt responsibly and where to get help if it becomes hard to handle.

Credit

Module 6

6 videos

21 minutes

In this module, you’ll learn how credit works, different types of credit, how repayments are made and how interest and fees are calculated.

Man sits on a sofa using a laptop while holding a credit card, in a bright living room with white blinds behind him.

Mortgages

Module 7

9 videos

38 minutes

In this module, you’ll learn how home buying works, the factors that shape affordability and how mortgages influence the overall cost.

Couple smiles outside a brick house, holding up new keys, while two children run toward them from the open front door.

Investing

Module 8

8 videos

28 minutes

In this module, you’ll learn how investing works, how to manage risk and how to grow your money over time.

Man with glasses checks his phone at a desk, with an open notebook in front of him and a blurred office background.