Seeking support
DebtLearn what to do when debt feels hard to manage, including how to get organised and where to find support.
Transcript
If you feel that your credit repayments are or may become unmanageable, try not to panic. If you are finding it difficult to manage, the earlier you seek help, the better. Before you seek support, take a little time to get prepared. Make a note of what you owe, your account details and your current monthly payments. Write down your income and expenses so you can show what you can realistically afford.
If something has changed, like losing hours at work or a big rise in bills, speak with your lender. They might be able to assist in reviewing your repayment plan. They may offer solutions like lower interest rates, reduced payments or temporary payment plans.
Lenders are usually open to payment plans or temporary breathing space if you’re honest and upfront. You don’t need to have all the answers, but showing that you’ve thought it through will help. And remember to keep a record of who you spoke to and what was agreed.
If you need more help, there are free organisations you can turn to. StepChange, Money Helper, National Debtline and Citizens Advice all offer confidential support and can guide you through your options.
You don’t have to face debt alone, trusted help is out there.
Docs, Links & Resources
All Adult Learning Modules
Budgeting
Module 1
In this module, you’ll explore how budgeting can help you plan ahead and manage the impact of rising costs.
Earnings
Module 2
In this module, you’ll learn how to understand your pay, spot any issues early and explore the different ways you can increase your income.
Freelance
Module 3
In this module, you’ll learn what freelancing involves, from getting paid to managing tax, expenses and day-to-day responsibilities.
Pensions
Module 4
In this module, you’ll explore how pensions work, from the State Pension to workplace and personal pensions, so you can plan ahead.
Debt
Module 5
In this module, you’ll learn how borrowing works, how to manage debt responsibly and where to get help if it becomes hard to handle.
Credit
Module 6
In this module, you’ll learn how credit works, different types of credit, how repayments are made and how interest and fees are calculated.
Mortgages
Module 7
In this module, you’ll learn how home buying works, the factors that shape affordability and how mortgages influence the overall cost.
Investing
Module 8
In this module, you’ll learn how investing works, how to manage risk and how to grow your money over time.
